BOSSPhones
When a call comes in, your BOSS system automatically recognizes the number and pulls up the customer’s records. This includes contact information, address, past orders, preferences and more.
Conduct compelling customer discussions resulting in tangible outcomes
BOSSCustomer Management interacts with all of your applications to give your business an unparalleled customer service advantage.
When a call comes in, your BOSS system automatically recognizes the number and pulls up the customer’s records. This includes contact information, address, past orders, preferences and more.
When it comes to providing a superior level of service to your customer, your BOSS system is able to track complaints and determine if they are anomalies or repetitive. You will then be able to reach out to customers and assure them their issues they have been resolved.
Your CRM is valuable tool to proactively communicate with customers. The system can communicate on the customer’s preferred platform with promotions that coincide with their preferences.
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